Pipeline stages are configuration, not code
Lead and deal stages are data you own, edited in Settings → CRM Stages. Each stage carries a name (in both languages), a default probability, and three flags: closed-won, closed-lost, and whether backward moves or skipping are allowed.
The shipped defaults are:
| Pipeline | Stages |
|---|---|
| Lead | New (10%) · Contacted (15%) · Qualified (25%) · Converted (100%, won) · Lost · Disqualified |
| Deal | Qualified (25%) · Negotiation (50%) · Proposal (75%) · Closed won (100%) · Closed lost |
| Renewal | Identified (10%) · Engaged (35%) · Negotiating (70%) · Renewed (100%) · Churned |
Probability drives the forecast, so editing a stage’s probability re-weights every open record sitting in it. Change stage probabilities deliberately, and ideally between forecast cycles rather than in the middle of one.