Carrier performance

Logistics → Reports compares delivery performance and cost across carriers. The Logistics Coordinator assistant provides analysis and suggestions (e.g. late-delivery prediction) but does not dispatch vehicles or call carriers.

When to use

Use it when reviewing on-time delivery, comparing carriers, or checking shipping cost before renegotiating or changing carriers.

Before you start

  • Permission: analytics:logistics is required for the report data; logistics:read for the overview dashboard.
  • Reports filter by company only, not by own / team scope.
  • No feature toggles apply.

Check the overview

Open Logistics → Delivery Overview (/logistics) for shipment stats at a glance.

Open the reports

Go to Logistics → Reports (/logistics/reports) and read delivery performance, carrier comparison and cost analysis.

Compare carriers

Compare carriers side by side on delivery performance and cost, and note which ones underperform.

Ask the assistant

Open AI Hub (/logistics/automation/agents) to ask the Logistics Coordinator for delay prediction, SLA and carrier insights.

Tips & common mistakes

  • Reports are only as good as the statuses entered; because carrier statuses are updated by hand, late updates distort on-time figures.
  • Compare carriers over the same period and similar routes.
  • The assistant gives analysis and suggestions only; it does not dispatch vehicles or contact carriers.
  • Cost analysis relies on shipment data being filled in, so complete it when closing shipments.