Work orders

A work order is a repair or service job on an asset: assign a person, record labour and parts, complete it and bill the supplier.

When to use

Use it for repairs and maintenance that need an owner, parts and a cost record. Create one from an asset, a maintenance record or an internal ticket.

Open /asset-management/work-orders. Permissions: assets:read to view, assets:write to create, assign and bill; completing issues parts and needs inventory:write; billing also needs invoices:write.
Parts come from Inventory as a goods issue.

Open /asset-management/work-orders/new or start from the asset or maintenance record, which fills in the link.

Choose the person responsible; a work order cannot be “assigned” without one.

Add planned parts and labour as the work goes. Adding a part line does not move stock yet.

Use the Complete action. It releases reservations, issues the parts from stock, returns any tools and stamps the completion.

For outsourced work, create the supplier bill. A vendor and a cost greater than zero are required.

Status	Meaning	Who moves it
Draft	Created, no owner yet.	Creator (`assets:write`).
Assigned	Owner set.	Coordinator (`assets:write`).
In progress	Work started.	Assignee.
Completed	Parts issued, cost recorded.	Assignee, via Complete.
Invoiced	Supplier bill created.	User with `assets:write` and `invoices:write`.

Always complete through the Complete action — changing the status by hand is not allowed, and it is the step that moves stock.
Parts that do not leave stock until completion show as planned or reserved — check stock before starting.
A bill cannot be created without a vendor and a cost.
Tools used on the order are tracked as assignments and returned on completion.