Storage quota
Every company has a storage quota — a maximum total size for everything stored in Documents (including files created by other apps).
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Current usage and the quota limit are shown on
/documents/overviewand in/documents/settings, with a breakdown by top-level folder (Apps/Finance, Apps/HR, your manual folders, and so on) so you can see what’s actually consuming space. -
As usage approaches the quota, uploads continue to work but you’ll see a warning banner; once the quota is reached, new uploads and new versions are rejected until space is freed or the quota is increased.
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Free up space by permanently deleting files from Trash (see the FAQ below — soft-deleted files still count against quota until they’re purged) or by removing old versions of large files via Settings → Version Retention.
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Quota size is a subscription-level setting; contact your account admin or XBuddy support to increase it.