EnglishCollaboration AppsProjectsTime logs and expenses

Time logs and expenses

When to use

Use time logs and expenses to record what a project really costs: the hours people worked and the money spent. Approved hours are the basis for invoicing a customer, so this is the step that decides whether work gets paid.

Before you start

  • projects:write lets you log time on a project. Approving or rejecting hours needs projects:approve_timelog. Approving expenses needs projects:approve_expense.
  • The settings below are in Settings (/projects/settings): projects.time_logging_enabled (on), projects.expense_tracking_enabled (on), projects.self_approval_allowed (on), projects.billable_by_default (off by default, on for new companies), projects.time_log_post_approval_adjust (on), and projects.expense_rebilling (off by default, on for new companies).
  • Hours from the task daily log also land in the project’s time logs (see Daily log and notes).

Steps

Log hours

Open the project’s Time logs tab and add an entry with the date, hours, and the task. If projects.billable_by_default is on, new entries start as billable.

Approve or reject

A person with projects:approve_timelog approves or rejects entries one by one or in bulk. When projects.self_approval_allowed is on, you can approve your own hours.

Check the summary

Open Time summary on the project for a rollup of billable hours.

Record expenses

Open the project’s Expenses tab to add expense claims. An approver with projects:approve_expense approves them. With projects.expense_rebilling on, approved expenses can be billed again to the customer.

Bill overtime (optional)

Turn on projects.bill_overtime_premium if overtime should be billed at a premium. The default multipliers are 1.5 for regular days, 2 for Sundays, and 3 for holidays. They are the settings projects.overtime_bill_multiplier_regular, projects.overtime_bill_multiplier_sunday, and projects.overtime_bill_multiplier_holiday.

Projects — Project time logs tab with approval actions
Projects — Project time logs tab with approval actions

Statuses

StatusMeaning
PendingLogged and waiting for approval.
ApprovedCounted in cost. Billable hours become unbilled and can be invoiced.
RejectedNot counted.
BilledAlready put on an invoice.

Tips & common mistakes

  • Only approved hours can go on an invoice. Hours stuck in pending are the most common reason billing looks low.
  • Internal projects accept all costs, but hours are always non-billable.
  • Approving does not need projects:write; give the approver the dedicated permission.
  • Labor cost can come from your Accounting internal rates. If a rate is missing, the hour records a cost of 0 and shows a warning, so fix the rate and reprice.